How to Apply for the SASSA R350 Grant: A Complete Guide

The South African Social Security Agency (SASSA) introduced the R350 grant to assist individuals facing financial hardship due to the COVID-19 pandemic. This guide provides a comprehensive overview of the application process, eligibility requirements, necessary documentation, and helpful tips for a successful application. Additionally, it covers the important topic of how to perform an SASSA status check for R350 applications to monitor the progress of your submission.

Understanding the SASSA R350 Grant

The SASSA R350 grant, also called the Social Relief of Distress (SRD) grant, is a temporary financial assistance program. It is designed to help unemployed individuals who do not receive any other form of income, social grant, or unemployment insurance payment.

Eligibility Criteria

To qualify for the SASSA R350 grant, applicants must meet specific criteria:

  • Be a South African citizen, asylum seeker, refugee, or special permit holder.
  • Reside in South Africa.
  • Be between the ages of 18 and 60.
  • Have a monthly income below R624, as per the South African means test.
  • Not receive any other social grant from the government.
  • Be unemployed with no other source of income.
  • Have never applied for the Unemployment Insurance Fund (UIF) or the National Student Financial Aid Scheme (NSFAS).
  • Not reside in a state-funded institution.

Required Documentation

Applicants need the following documents when applying for the SASSA R350 grant:

  • If you are a South African citizen, you need your 13-digit South African ID.
  • If you are an asylum seeker, refugee, or special permit holder, you need your passport or special permit number.
  • A phone number is registered in your name.
  • Proof of your residential address, such as a utility bill.
  • Your bank account statement shows your income and spending for the last 3 months.
  • Proof of your employment status, such as payslips or a discharge certificate if you were previously employed.

Application Process for SRD R350

Online Application:

SASSA offers an online application process for the R350 grant to ensure a quick and efficient experience. Follow these steps to apply for the R350 grant online:

  • Go to the SASSA SRD website at
  • Click on the “Apply Here” button.
  • Fill in the online form with your details, such as ID number, name, and contact information.
  • Follow the on-screen instructions to submit your application.

WhatsApp Application:

To apply for the R350 grant via WhatsApp, follow these steps:

  • Save the SASSA WhatsApp number “082 046 8553” on your mobile phone.
  • Send a message to this saved number.
  • Provide your details as prompted by the WhatsApp bot.
  • After submitting your details, you will receive an OTP, reference number, and a link in the chat.
  • Click on the link and verify the OTP.
  • Enter your surname and ID number.
  • Confirm the details you provided in the WhatsApp chat.
  • Read the Declaration and Consent documents and agree to the terms and conditions.
  • Provide your ID number, name, surname, address, and gender as prompted.
  • Choose your payment method, either “bank transfer” or “cash send.”
  • After submitting your banking details, you will receive an application confirmation message on your registered mobile number.

USSD Application:

If you do not have internet access, you can apply for the R350 grant via SMS by dialing the USSD code *1347737#. Follow the prompts to complete the application process. Once your application is submitted, you will receive a confirmation message on your phone.

Checking Application Status

After submitting your application, you can perform a SASSA status check for R350 to monitor the progress:

  • Visit the SASSA SRD website and click on the “Check Status” button.
  • Send a WhatsApp message to the SASSA WhatsApp number with “Status”.
  • Dial *1347737# and select the option to check your application status.

Payment Methods

If your application is approved, you can choose from several payment methods:

  • Bank Account: Provide your banking details during the application process to receive direct deposits.
  • CashSend: Collect your grant through CashSend at participating retailers (e.g., Shoprite, Checkers, Usave, Pick n Pay, and Boxer stores).
  • Post Office: Collect your grant at a South African Post Office branch.

Common Issues and Solutions

  • Application Rejected: Verify that you meet all eligibility criteria and have provided accurate information. If rejected, you can appeal the decision within 30 days by visiting the SASSA SRD website.
  • Delayed Payments: Ensure your payment method details are correct. Contact SASSA if delays persist.
  • Technical Issues: Try clearing your browser cache or restarting the application process for online or WhatsApp application issues.

Tips for Successful Applications

  • Double-check all information before submitting your application to avoid errors.
  • Keep your contact details updated with SASSA to ensure you receive all communications.
  • Regularly check your application status to stay informed about your grant.


The SASSA R350 grant provides essential financial support for many South Africans facing economic challenges. By following this guide, you can navigate the application process more smoothly and increase your chances of receiving the assistance you need. Stay informed, be patient, and ensure all your information is accurate for a successful application.